Warranty
Sodigear is committed to providing customers with high-quality, durable, waterproof electronics. We back our products with a comprehensive warranty that covers defects in materials and workmanship.
Warranty Coverage:
Sodigear electronics are warranted to be free from defects in materials and workmanship. This warranty applies to the original owner of the digital product and is not transferable.
This warranty covers defects in materials and workmanship. This includes issues such as:
- Wrong wiring
- Faulty switches
- Loose or damaged parts
- Corrosion
- Paint or finish defects
What is not covered:
Damage caused by misuse, abuse, neglect, or human error is not covered under this warranty. This includes:
- Damage caused by improper installation.
- Damage caused by power surges or shocks.
- Damage caused by exposure to extreme temperatures or weather conditions.
- Damage caused by unauthorized repairs or modifications.
Claim Procedure:
To make a warranty claim, please contact Sodigear Customer Service at hello@sodi.design Have proof of purchase and a description of the problem ready to contact customer service.
Company Name: Shenzhen Sodi Original Technology Co., Ltd.
Address: Room 2112, Building 8, Xinyi Lingyu R&D Center, No. 26, Honglang North 2nd Road, Area 69, Xingdong Community, Xin'an Street, Bao'an District, Shenzhen, Guangdong, China
Tel: +86 19166261902
Customer Service Email: hello@sodi.design
Office Hours: Mon- Fri 9 AM - 5 PM (EST)